Inconsistent Incoming Calls - Zulty's iPhone App
The most likely scenario for call center calls only coming in every 45 minutes or so is that the user is using an iPhone and have both the old version and new version of the apps installed. Per the vendor, follow these steps:
1. Log out of both apps
⚠️ Don't just close the apps, MUST click Presence > Logout |
2. Uninstall both apps.
3. Reboot the phone.
4. Re-Install ONLY the new version of the app.
🧿 There are 2 versions of the Zultys App on the App Store, make sure you get the right one: Zultys MX Mobile |
5. Log back in.
✅ Inconsistent Call Center Calls Issue Resolved! |
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