Using Remote CAD (RescueNet)
This document highlights the steps required to use RescueNet when not at station (from home, another station, etc.)
⛔ DO NOT use this method when connected to the VPN. Confirm VPN is disconnected before proceeding. |
Instructions:
1. Navigate to ra.apexparamedicsteam.com/rdweb
RDweb Login Screen
2. At the logon screen, login with the full domain format then click Sign In
⚠️ apexparamedics\[USERNAME] followed by your domain (computer) password. |
3. Once logged in, the dashboard will show the available remote apps that can be launched.
4. Click on the RescueNet Dispatch-Billing icon in the dashboard
You will most likely only be using RescueNet Dispatch-Billing and RescueNet Reporting. |
5. A .rdp file will automatically start downloading to the downloads folder
6. Navigate to the Downloads folder and look for the file that downloaded
Filename: cpub-RIGHTCAD-QuickSessionCollection-CmsRdsh.rdp |
7. Open the downloaded .rdp file.
8. It will prompt to sign in a second time with the full domain format.
⚠️ apexparamedics\[USERNAME] followed by your domain (computer) password. |
9. You must click on the Show Details button to see the Duo prompt:
10. A RescueNet window will appear on the screen as if you were in the office, at the Denver station.
Attaching Files: Please be aware that if you are attempting to attach files through the remote application, the attachment dialog will only work for redirected folders (Desktop/Documents/Downloads) or files on the shares. Items in your local folders will not show as available to attach. |
✅ Success! RescueNet has been launched remotely. |
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